aloa.org December 2024 Keynotes 35 Joe Cortie, CML, CPS, CAI, CMS, GSAT Past president of SAVTA, instructor, GSA expert, 48 years in the industry Andy Dennison, CMST, CML Director of GSA Security Training for MBA USA, Inc., instructor, 34 years in the industry Bob DeWeese, CML, CPS, CAI Owner of Bear Lock & Safe Service in Baltimore, Maryland, past president (and a handful of other “hats”) of Maryland Locksmith Association, past Northeast Director for ALOA, past vice president of SAVTA, past ALOA Scholarship Foun- dation board member, current member of The L.I.S.T. Council, 42 years in the industry John Kieffer Regional sales manager for Lockmas- ters, Inc., 35 years in the industry Bill Mandlebaum, CML President of ALOA and has a general locksmithing business (His opinions are his own) Jon Payne Sr., CML, CAI Owner of Locksmith Lessons LLC, 50-plus years in the industry, instructor, past officer of the Maryland Locksmith Association, past board member of ALOA, one of the first two locksmiths in the world to earn the CML certification, business owner Wayne Winton, Com CRL, ACI, ALOA ACE instructor ALOA Board Director, owner of Tri County Locksmith Service and Wayne’s Lockshop Tom Demont, AHC, CAI, CFL, CML, CFMST, CFLSFDI, CFFDI, CMIL, IFDI President, ASSA Technical Services, Inc., past president of ALOA and IAIL, instructor, past director of sales and marketing for ASSA, IAIL CFL Committee Chair, trustee for Pennsylvania Ohio Locksmith Association Contributors I had the amazing opportunity to pick (no pun intended!) the brains of experts to get their thoughts on our industry: where it’s been, where it is and where it’s going. There were differences of opinion on some issues but common viewpoints as well. The content for this article came from the following eight individuals, to whom I am grateful for taking the time to answer my survey questions.