36 The 67th Annual ALOA Convention & Security Expo | July 22–28, 2024 to rekey a building full of SFICs but no one has even heard of a control key. In this class, you'll be taught how to handle all of that and much more. SFICs come in a multitude of varieties, and to understand the intricacies of each, you must be taught the basics. Here, you'll be taught those and more as we examine the different offerings from each manufacturer. There's a lot to learn, which means potential for more profit when performing the work. Sign up and open the door to the world of SFICs. The optional book, SFIC: Advanced, is THE book for anyone who has worked on or now works with SFICs on a regular basis. A true break-through in the SFIC arena, this comprehensive 309-page collection contains never-before printed information on keyway profiles, graphic pin segments for all systems, a new IC pin chart, master keyed control key lists and much, much more! 213: Basic Forensic Tool Marks for Investigative Locksmiths Beta Tam, AFL, CFL, CAI Class Content: 70% Lecture/30% Hands-On Class Limit: 25 213R Lab Fee - REQUIRED: $120 for class materials This one-day course in basic tool marks provides a basic understanding of forensic tool mark examination for an investigative locksmith. The course will discuss in detail the definition, classification, formation and variations of common tool marks; using the locks and locksmith tools to produce lock-related tool marks; learning the formation of tool marks when other bypass methods are used; and proper forensic method for preparation, location, examination and documentation of tool marks commonly seen by forensic locksmiths will be covered. Upon completion of the course, the students should have the basic practical knowledge required to perform tool mark examination as a forensic locksmith, and also be able to do documentation of the observation and tests of the said toolmarks. Practical tool mark extraction will be included if time allows. 214/314: Hardware Installation & Repair - Fundamental Skills (Day 1 of 2) Jaron Sutton, CPS, CAI Class Content: 60% Lecture/40% Hands-On Class Limit: 20 214R Lab Fee - REQUIRED: $84 for tools and materials used in class Prerequisite: Students should be familiar with basic door hardware servicing and terminology. Students should be comfortable using basic hand tools. Dive into the essentials of hardware installation and repair with this hands-on course. Gain professional skills and experience using hand and power tools, drill bits, fasteners, and cutting tools through hands-on exercises. Develop key skills in drilling, tapping, measurement and layout while learning to interpret complex installation documents. Tackle common challenges like stripped fasteners, hardware retrofits and installation errors with confidence. Elevate your installation and repair skills to become the go-to professional problem-solver in any lock hardware scenario. Enroll in this course to sharpen your skills and set yourself apart from your competition. 215/315/415: Access Control: Beyond the Panels (Day 1 of 3) James Ashley, CMEL, CMST, CFL, CPL, CAI Class Content: 70% Lecture/30% Hands-On Class Limit: 16 215R Lab Fee - REQUIRED: $42 for instructor materials used in class Prerequisite: Knowledge of basic electricity required. Don't turn down the electronic lock work! Add it to your locksmith services that you offer! This is a newly updated three-day course with more of the info you'll need in the real world. We'll cover the various aspects, such as what type of cable to use and where, how to do a site survey, choosing the best locking device, reader technologies and when to use them. Then we'll get our hands on some equipment and wire up a small system in class. You'll come away with the confidence you need to dive in the exciting world of electronic access control! 216A: Customer Service Techniques (AM) HALF DAY Christopher Meccia, CPL, CAI Class Content: 85% Lecture/15% Hands-On Class Limit: 20 Designed to help increase overall profit through understanding customers' needs, this course covers handling calls, providing estimates/pricing, making recommendations, performing service and following up with customers. This class will have you convert estimates, surveys and job pricing calls into sales! This class will be of benefit from those just starting in the business to existing business owners. 216P: Storefront & Retail Strategies (PM) HALF DAY Christopher Meccia, CPL, CAI Class Content: 80% Lecture/20% Hands-On Class Limit: 20 This course is designed to assist in making retail store displays work for more profit. Make valuable space pay for itself by knowing how to advertise, display, price and get customers to accept recommendations. Avoid losing customers to the online retailers. Although this class will benefit any retail locksmith, it will be particularly valuable to those with storefronts/showrooms. CLASS DESCRIPTIONS
